Experiential Marketing
Consumer Behavior, Customer Experience and The 7Es
€ 63,69(incl. BTW)
Beschrijving
This book combines gives readers an overview of: the origins and the rise of the customer experience logic, the 7Es (Experience, Exchange, Extension, Emphasis, Empathy, Emotional touchpoints, Emic/Etic process) of the new experiential marketing mix, and the challenges for the future.
Meer informatie
Formaat
235 x 155 x 17 mm
Gewicht
461gram
NUR-code
780
Taal
Engels
Uitgever
Taylor & Francis Group Limited
Verschijningsdatum
27-06-2025
Pagina's
302
Verschijningsjaar
2025
ISBN
9781138293168